Legal

Terms of Service

Last updated: January 2026

These Terms of Service ("Terms") govern your access to and use of GameGlue's services, including our website, APIs, SDKs, and client applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

GameGlue provides a platform for developers to access real-time telemetry data from supported video games. Our Services include:

  • The GameGlue API for receiving game telemetry data
  • SDKs and libraries for integrating with our API
  • The GameGlue client application that extracts telemetry from supported games
  • Developer Hub for managing API keys and applications
  • Documentation and support resources

3. Account Registration

To access certain features of our Services, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activity that occurs under your account

You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use our Services.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use our Services for any illegal purpose or in violation of any applicable law
  • Violate any game's terms of service, end-user license agreement, or community guidelines
  • Use telemetry data to create cheating tools, bots, automation scripts, or any software that provides unfair competitive advantage
  • Attempt to circumvent rate limits, access controls, or security measures
  • Reverse engineer, decompile, or disassemble our software except as permitted by law
  • Resell, redistribute, or sublicense our Services without written authorization
  • Use our Services to harass, abuse, or harm others
  • Transmit malware, viruses, or other harmful code
  • Interfere with or disrupt the integrity or performance of our Services
  • Scrape, data mine, or collect data from our Services except through our authorized APIs

5. API Usage and Rate Limits

Your use of the GameGlue API is subject to rate limits and usage quotas based on your subscription tier:

  • Hobby (Free): 5 monthly active users
  • Pro: 10,000 monthly active users
  • Enterprise: Custom limits

We reserve the right to suspend or throttle your access if you exceed these limits. Repeated violations may result in account termination.

6. Payment and Billing

Paid subscriptions are billed in advance on a monthly basis. By subscribing to a paid plan, you authorize us to charge your payment method for the applicable fees.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial months.

Price Changes: We may change our prices with 30 days' notice. Continued use after a price change constitutes acceptance of the new price.

7. Intellectual Property

Our Rights: GameGlue and its Services, including all content, features, and functionality, are owned by GameGlue and protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks, logos, or branding without prior written consent.

Your Rights: You retain ownership of any content or applications you create using our Services. By using our Services, you grant us a limited license to use your content as necessary to provide the Services.

Feedback: If you provide feedback or suggestions about our Services, you grant us the right to use that feedback without compensation or attribution.

8. Third-Party Games and Services

GameGlue is not affiliated with, endorsed by, or sponsored by the publishers or developers of the games we support. All game names, logos, and trademarks are the property of their respective owners.

Your use of any game with our Services is subject to that game's terms of service. We are not responsible for any action taken by game publishers regarding your use of our Services.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • Our Services will be uninterrupted, secure, or error-free
  • Our Services will be compatible with all games or game updates
  • Telemetry data will be accurate or complete
  • Any defects will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GAMEGLUE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless GameGlue and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content or applications you create using our Services

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website, updating the "Last updated" date, and/or sending you an email notification at least 30 days before the changes take effect.

Your continued use of our Services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services.

13. Termination

By You: You may terminate your account at any time by contacting us or through your account settings.

By Us: We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, fraudulent activity, or extended periods of inactivity.

Effect of Termination: Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, disclaimers, indemnification, and limitations of liability.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Informal Resolution: Before filing any legal claim, you agree to first contact us at legal@gameglue.gg and attempt to resolve the dispute informally for at least 30 days.

Arbitration: Any dispute arising from these Terms or your use of our Services that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware, United States, or remotely via video conference.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Exceptions: Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and GameGlue regarding your use of our Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17. Contact Us

If you have questions about these Terms, please contact us at: